Unity by Hard Rock is a loyalty program created by Hard Rock where you can redeem rewards at any participating location. You can earn Unity Points by playing Hard Rock World Tour.
Since this is a program by Hard Rock, our staff is limited in how we can help with account related issues. We can help with your Unity Points history, but other requests will need to be directed to the Hard Rock Online Help.
Here's a link for direct assistance:
The customer support phone number is +1 (888) 519-6683.
If you have questions about the Unity by Hard Rock program, please refer to this FAQ link: