Hard Rock World Tour "Bon Voyage" FAQ

This article will be edited and updated as more information is made available.  

1. Why is Hard Rock World Tour going away?
   1. As many of you may already know, “Hard Rock” is a super cool brand! Unfortunately, it is a brand we no longer have a licensing deal with. Our partnership will come to a close at the end of April, which means we’re no longer able to support this collaborative game. We’ll be migrating all existing players over to our other title: 7 Seas Casino. 
2. What is 7Seas Casino?
   1. 7seas is a free-to-play web and mobile game, developed and supported by us, very similar to what you’ve come to know with Hard Rock World Tour. Did you know Hard Rock is actually a licensed version of 7seas? They’re basically twins!
3. How do I move my account to 7Seas Casino?
   1. At the end of March we will provide players with the option to migrate their Hard Rock accounts over to 7Seas. This option will appear as a pop-up and may be revisited through a similar ‘What’s Hot’ tile on your dashboard. The offer will be persistent throughout the entire month of April.
4. When is Hard Rock World Tour going away?
   1. We will suspend support for the mobile versions of Hard Rock on March 3rd, 2025. The web version will remain available through the end of April, 2025.
5. What happens if I don’t opt-in to move over at the end of March?
   1. All remaining Hard Rock accounts will be migrated to 7seas at the end of April, unless they opt to move earlier in the month on their own.
6. I’m a mobile-only player, the app isn’t available for me to migrate. What should I do?
   1. We suggest accessing your account on the web for the time being.

If you do not have access to the web (can only play on an app) you may:

• Reach out to our customer support here with the subject “Mobile Migration Help” and we will walk you through it when early migration becomes available at the end of March.
• Wait till May 1st, 2025 – by this time, accounts will have migrated over to 7seas automatically and your account may be accessed via the 7seascasino app on Google Play and Apple Store

We know this may come as a bit of an inconvenience and do apologize and greatly appreciate your patience during this transition. 

7. I’m a mobile player, what will happen to my VIP subscription once the app is gone?
   1. Our removal of the apps from Google Play and Apple stores will effectively end your VIP subscription billing. This means that you will retain your membership through the remainder of your paid month, but that you will not be charged on the expected renewal date. Once your account has migrated over to 7seas, you’ll be able to resubscribe, in that world, for the same cost and with the same perks.