If you are attempting to reset your password or change your sign in email, and the verification notice isn't showing up in your inbox, please check the following:
- Confirm that your account's sign-in email is the same account that you are checking for the notification.
- Make sure no other Hard Rock World Tour accounts are open when you request the email.
- Check your Junk/Spam folder for the message. It's very common for Hard Rock World Tour notifications to get routed into spam folders.
- If no message appears after a few minutes, wait an hour or longer and try again.
If you have tried all of these options, and you are still not getting any notifications, you may need to select a new email address. There are several services that provide free email including Gmail, Hotmail, and Yahoo.