Samantha

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Activity overview

Latest activity by Samantha
  • Samantha commented,

    I'm seeing you received a response from our support team on this issue. If you need assistance again in the future, please submit a Help Ticket, and we can assist from there.

  • Samantha created an article,

    How To Delete An Account

    Accounts cannot be completely deleted, but you can permanently deactivate your account and remove your e-mails from the account if you wish. If your account is deactivated, it cannot be reactivated...

  • Samantha commented,

    If you're referring to the notification to collect your rewards, our teams are aware of the issue and are working to resolve this as soon as possible.

  • Samantha created an article,

    New Feature: Treasure Fishing

    Treasure Fishing is a new mini game for 7 Seas Casino where players can catch fish at each port and store them in a Treasure Aquarium. Each fish stored in the Treasure Aquarium pays out extra Coins...

  • Samantha created an article,

    New Party Types

    With today's update, August 21, 2023, new party types have been introduced to 7 Seas Casino. Grab 'n' Go - Players attend the party and receive the Charms. There is no Party Buster. Party Buster - ...

  • Samantha commented,

    You're not charged for a Charm Party that doesn't get enough players. You're only charged if the party completes and you get the message of receiving 25+ Charms.

  • Samantha created an article,

    Unity by Hard Rock Support

    Unity by Hard Rock is a loyalty program created by Hard Rock where you can redeem rewards at any participating location. You can earn Unity Points by playing Hard Rock World Tour.  Since this is a...

  • Samantha created a post,

    IMPORTANT: For players who have the flashing screen, please read this post first.

    Our teams are looking into the issue, but it does appear to be caused by the latest updates to Google Chrome and Microsoft Edge. With that being the case, resolving the issue is out of our hands, a...

  • Samantha commented,

    I'm creating a Help Ticket for you, and we'll take a look from there.

  • Samantha created an article,

    New Feature: Sending Gifts To Multiple Friends

    As of April 5, 2023, you can now send gifts to multiple friends at a time. To do this, click on the friends tab in the chat: At the bottom of your friend list, click on the Send Gifts option: Nex...